Water Service Provider (WSP)

Responsibility for water and sanitation service provision is in the hands of Water Services Boards. However, they are not required to provide services directly - they can delegate them to commercially oriented public enterprises, the so called Water Service Providers (WSPs). Service provision is regulated by Service Provision Agreements (SPAs) to ensure compliance with the standards on quality, service levels and performance established by WASREB. (Source: USAID; http://pdf.usaid.gov/pdf_docs/PNADO931.pdf ).

WSP Service Area: Area within which the Water Service Provider (WSP) is authorised to operate.